About Quick Services
Who We Are
Our founders, Mel Wick and Bill Cronin, retired from storied careers in the Special Operations Forces (SOF) Community. Like many Americans and military veterans, they felt a strong desire to support the nation’s response to the 9/11/2001 terrorist attacks on the World Trade Center and the Pentagon in any way they could. They established QSL to do just that, Stay in the Fight! QSL is built on a SOF culture, emphasizing selfless-service and teamwork. Our employees work to ensure that warfighters have every possible resource and all necessary support to safely accomplish their missions in defense of our nation.
QSL’s mission is to deliver superior program performance by identifying, recruiting and retaining cleared professionals for some of the most critical and demanding national security missions in the U.S Government. Our primary focus is the U.S. Special Operations community and the broader Department of Defense.
QSL is a North Carolina -based Limited Liability Company with an operational headquarters in Fayetteville, NC, right outside of Fort Liberty, formerly Fort Bragg, Home of the Airborne and Special Operations. The running horse in our logo represents our company’s beginnings and roots in Cheyenne, Wyoming, where the old west cattle ranching culture is still prevalent today. There are many parallels between the old west ranch culture and the SOF culture many of our leaders, managers and employees have embraced throughout their careers. Ranch hands and cowboys of the old west were fiercely loyal to the ranch they worked for. They worked together as a team and developed unshakeable camaraderie in the service and protection of the ranch’s interests and each other. That same cultural mindset is prevalent in the Airborne and Special Operations community. QSL takes pride in serving at Fort Liberty and around the globe.
QSL is a DCAA-compliant company with offices and employees located throughout the world. We currently have a presence in 18 CONUS locations and in multiple OCONUS locations on a rotational basis. As our mission states, QSL has proven performance in rapidly recruiting, screening, hiring, deploying, and supporting highly skilled, cleared professionals for a variety of critical national defense and security positions.
QSL’s experience has resulted in sound business management practices and proven repeatable processes, coupled with battle-tested tools that ensure transparency, enhance communication, and provide exceptional performance. We bring the staff, experience and resources necessary to quickly assemble a custom designed team of experts with the right skills necessary to manage our clients’ unique specialized needs. We take pride in our QUALITY people which are our strongest assets – customer feedback and QSL’s high retention rates reflect our ability recruit and retain mission-focused top-tier professionals.
Our Culture and Values
QSL is an integrity-based small business built upon a conservative culture of legal, moral, and ethical principles both personally and professionally.
- We put our people first.
- We establish and maintain true “partner” relationships with our customers and our business partners.
- We strive to be a positive and active influence in our communities.
- Recruiting & Staffing TS/SCI-cleared professionals for unique or specialized, difficult-to-fill positions
- Multi-Discipline Intelligence Analysis, Targeting, and Collection Management
- Full-Motion Video (FMV), Imagery and Geospatial Intelligence (GEOINT) Analysis
- Special Security Support and Management
- Information Security Support Operations
- Special Operations Forces (SOF) – Specialized Intelligence & Logistics Services & Support
- Counterintelligence Analysis and Screening
- QSL is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with a flat, lean and agile business structure and low overhead costs.
- Leadership and management steeped in DoD and SOF experience
- Continuity on certain SOF contracts since 2008
- 2020, 2021, & 2022 HIRE Vets Platinum Medallion Award Winner
- 94% military veteran workforce
- 95% company-wide voluntary retention rate
- 90% of candidates submitted to customers were approved for hire in 2019 and 2020
- 90% of employees hold TOP SECRET security clearances with 94% SCI indoctrinate
Legal Name: Quick Services LLC
NAICS: 332912, 333314, 423450, 518210, 541330, 541370, 541519, 541611, 541690, 541930, 541990, 561320, 561611, 561621, 611430, 611519, 611699, 611710
Certifications/License: ISO 9001:2015, DCAA Compliant, ITAR Registered, Iraq Business License. View our Certifications here.
Who We Are
Mr. Mel Wick, Managing Partner
As a United States Army veteran with more than 32 years’ experience in the Special Operations community, Mel was one of the original six operators and spent 16 plus years in Delta Force. Mel also served as the Command Sergeant Major (CSM) for Delta Force, for the Joint Special Operations Command, for the US Army Special Operations Command, and for the United States Special Operations Command. His diversified career in Special Operations has built a broad base of experience and expertise in leadership, operations, planning, managing complex projects in high threat environments and building positive working relationships with indigenous personnel.
He has planned, designed, and supervised the implementation of advanced special operations training courses from 1 week to 6 months in duration, planned and conducted joint exercises up to National level as well as designing, planning and conducting operational tests of special operations unique equipment. Following his retirement from service, Mel accepted the position as Director and Program Manager for the Center for National Response. Mr. Wick turned an abandoned highway tunnel into a unique one-of-a-kind, national level, Weapons of Mass Destruction and Counter Terrorism training center, training over 10,000 DOD, Federal, State and local first responders to include numerous tactical scenarios for law enforcement teams.
For the first eight years Mr. Wick was the Chief Executive Officer and then Managing Partner of QSL – a Service Disabled Veteran Owned Small Business. Mel has a Bachelor of Science degree from Liberty University, Lynchburg, Virginia.
Mr. Bill Cronin, Managing Partner
Bill Cronin began his career with the United States Army serving with Special Forces units, including close to 15 years with Delta Force. After retiring from the Army, he participated at various levels (angel investing through VP of Operations) in six startup companies before starting QSL. Bill earned an Associate of Applied Science degree in Chemical Engineering from Norwalk State Technical College, Norwalk, CT.
Bill currently serves as a Director for The Station Foundation, Bozeman, MT. In addition, he has served 23 years with the New Castle Volunteer Fire Department, New Castle, NH, and is the past President and Director, Seacoast Rotary Club, Portsmouth, NH. Bill is also actively involved in his community mentoring an early teen boy as part of Big Brothers Big Sisters, Portsmouth, NH and is the past chair of both the Budget Committee and Trustees of Trust Funds for the Town of New Castle, NH.
Mr. Robert Pixley, Chief Executive Officer
Robert “Pix” Pixley had served as QSL’s Director of Human Capital Management for four years prior to being named Chief Executive Officer in November 2016. Before being selected to “Ride for the Brand”, he was a recruiting and talent management consultant for various Fortune 500 companies in the Information Technology and Medical Device industries. Pix retired from the Army in 2003, after serving 22 years in various Airborne and Special Missions Units.
He has earned an MBA from Grantham University, Lenexa, Kansas and a BA in Organizational Leadership from Brandman University, Orange County, California. Pix also holds a Graduate Certificate in Human Resources Management from San Diego State University, Senior Professional in Human Resources (SPHR) certificate and a Society for Human Resources Professionals-Senior Certified Professional (SHRM-SCP) certificate.
Mr. Jason Sawyer, Chief Operating Officer
Jason Sawyer grew up in Pennsylvania and joined the US Army in 1989 to serve as an Intelligence Analyst. He served with the 7th Special Forces Group (Airborne) from 1990-1998 in various capacities at Fort Bragg, NC, Fort Clayton and Fort Davis Panama. In 1998 he moved to the United States Special Operations Command at Fort Bragg and spent two years there. From there, he was selected to serve at the Joint Special Operations Command where he spent the rest of his career retiring as a Sergeant Major with 22 yrs.
Upon his retirement, he joined Quick Services LLC as the Program Manager. Jason is currently the Chief Operating Officer and oversees all current contract operations, assists with business development, and proposal efforts. He is married with three children, two grandsons, and four Chihuahuas.
In addition, Jason is active and enjoys giving back to his community. He recently retired after serving for 22 years as the Assistant Fire Chief of a local fire department.
Mr. Steve Cheng, Vice President, Growth Strategies
Steve Cheng served 28 years in the United States Army and 18 months as a DoD civilian. Throughout his government career, he served at every echelon of the Special Operations community, from the tactical to the policy level, most recently as the Director for Sensitive Special Operations at US Army Special Operations Command. He also served for two years as a Business Development Principal for Lockheed Martin Corporation, and he owns a strategic consulting company that specializes in ethics and organizational culture.
Steve holds a Bachelor of Arts degree in Philosophy and Government from the College of William and Mary, as well as a Master of Science degree in National Security Strategy from the National War College. He also holds a Certificate in Negotiation from the Kennedy School of Government at Harvard University.
General Peter J. Schoomaker (RET)
General Peter J. Schoomaker (RET) served as the 35th Chief of Staff of the U.S. Army from 2003 until his second retirement in 2007. Prior to becoming Chief of Staff of the Army, he was the Commander in Chief, U.S. Special Operations Command from 1997 to 2000. Gen. Schoomaker retired from the U.S. Army and became president of Quiet Pros, Inc. a defense consulting company. General Schoomaker is a member of the board of directors of DynCorp International Inc., CAE, Inc. and a member of the boards of several non-profit and private companies. General Schoomaker holds a B.S. in Education from the University of Wyoming and an M.A. in Management and Supervision from Central Michigan University.
Major General William F. Garrison (RET)
Major General William F. Garrison (RET) served two tours in Vietnam. Following his service in Vietnam, MG Garrison spent most of his career in special operations units, including the U.S. Army Intelligence Support Activity as the commander of its operations squadron and he has commanded at all levels including our nation’s premier Counter-Terrorism Units. MG Garrison was also the commanding officer of Operation Gothic Serpent, the military operation launched in 1993 to capture Mohamed Farrah Aidid, which ended in the first Battle of Mogadishu on October 3, 1993. He retired August 3, 1996, the day after Aidid died. He holds a Bachelor’s degree in Business Administration from Pan American University, and a Masters of Business Administration from Sam Houston State University.